If you think high street sports betting, Ladbrokes is likely to be the first brand name that comes to mind. From its humble UK roots, it has embarked on an incredible journey that seen it emerge as an international online gambling brand with more than 800,000 virtual customers all over the world. It was one of the first high street betting brands to make a successful transition in the virtual world, and as such it has developed a reputation for safety, security and excellent customer service.
Ladbrokes Casino Offers and Promotions
Ladbrokes is one of the most aggressive brands when it comes to rewarding players, if not in volume then at least with regards to diversity. While new registrations can deposit a minimum of £30 in their account and secure a 100% match up to the value of £500, Ladbrokes has also taken the time to incentivise loyalty and create free casino options for returning players. The best example of this is the brands’ innovative comp points scheme, through which players can accrue points as they progress and ultimately turn this into real money and cold hard cash.
Ladbrokes are unlike many casinos who offer enormous promotions to new customers and leave their existing customers to look after themselves. Instead, they offer a 125% deposit bonus up to £500 for your third deposit with a minimum restriction of £20. Naturally, there are wagering terms and conditions to adhere to but they are very straightforward and you’ll be reaping the rewards of your third deposit in no time.
Ladbrokes also actively encourage their players to make use of their mobile app as they regularly send notifications and updates regarding their most up to date offers and promotions directly to your mobile device. It makes for a more accessible way to keep up to date with their offers as the traditional e-mail and text messaging services are starting to wane in popularity.
Ladbrokes Casino Games
Online slots and roulette are among the most popular games at Ladbrokes casino. As well as the traditional formats on offer, Ladbrokes also offers a range of modern casino games such as Speed Roulette. Fans of online slots may will enjoy playing the popular Marvel Slots, which combines slots with some of brands’ most popular comic book characters with classic casino gameplay.
Not only to Ladbrokes offer a huge variety of games; they’ve also made it much easier to find the best of their offerings thanks to a brilliant categorising system that includes a regularly updated list of their newest and most popular games.
Their top 50 games list includes a comprehensive run down of the most popular games by type including three and five reel slots, Roulette, Scratch Cards and other games that don’t seem to fit in any one category.
Akin to Winner, Ladbrokes also display the current jackpot available for many of their games including live counters for slots such as Age of the Gods and the ever popular Iron Man 3. At time of writing, Age of the Gods has a total jackpot of around £511,000 and it continues to rise at an impressive speed.
This additional insight into the jackpot on offer drives custom towards these popular games and adds to the excitement of gambling – someone has to win the jackpot and it could be you.
Ladbrokes Casino Payment Options
As you would expect, Ladbrokes offers an array of payment options that befits the brands’ network of offline and online sites. To begin with, you can deposit funds using standard card issuers, including Maestro, MasterCard and any variation of Visa account. Beyond this, there are also a growing number of electronic payment options that drive instant and secure transactions, including PayPal, Ukash, Skrill and Neteller. Fans of Western Union can also use this to transfer funds, although this will take a little longer and up to three working days on average.
A recent addition to Ladbroke’s payment spectrum has been their Grid Card. It allows customers to access their winnings in any Ladbroke’s high street branch bypassing the financial services checks incurred when withdrawing to a bank account. A similar system has been implemented by Coral and Paddy Power but the Grid Card also entitles a customer to a wealth of offers and promotions alongside the payment functionality.
Ladbrokes Mobile App
Somewhat disappointingly, there’s no real incentive to downloading Ladbroke’s Casino app; no additional bonus or promotion and the app itself is essentially a copy of the website for a smaller screen.
Sadly, this lack of imagination means there’s no real difference between using the Ladbrokes Casino site or the app save for the convenience of accessing the casino on the move. While this is an obvious plus point; more was expected of such a widely known and respected bookmaker quite frankly.
As far as we’re aware, all the games are available to play on the mobile app but we have yet to test them all for total compatibility. Some games experience issues when displaying video or hi-res imagery elements on mobile devices – especially those that are a few generations behind the current technology.
Ladbrokes don’t seem to realise the potential their mobile app actually has and have chosen to make it accessible to all mobile devices no matter their age and capabilities. There aren’t too many people who would be put out at the prospect of having to update their software or hardware in order to access their favourite apps without issue – Ladbrokes should take note.
Ladbrokes Casino Security
With a well-respected brand such as Ladbrokes Casino comes a certain expectation of respectability and security for its customers. Whether it is placing a bet or enjoying an online casino game, the punter wants to be able to concentrate on having fun, not worrying about the security of their money when they put cash in and out of their account. This is why security is a top priority for the company, and why it is an area of their website that is taken very seriously by the company.
Using modern technology to make sure everything is secure; the only thing you really need to worry about is your money, and of course, protecting it with a secure password. In these modern days where the password is your key to your account, you must never share it with other people. Just has you should always gamble with responsibility. Ladbrokes Casino not only help you with protecting your account, but also offer top level customer support for if anything goes wrong.
We know that sometimes technology can mess up, and things can go a bit haywire. This is why customer support is always on hand to help you with your betting experience. Whether this is to help you with some problem that is causing you issues, give you a helping hand working out how to deposit your money, or even help you with the withdraw of your winnings, the customer support service is always at hand to help.
It’s perfectly normal to have concerns regarding the safety of your money when you make a deposit with an online casino but you needn’t worry with Ladbrokes. There have been no published instances of Ladbroke’s security being breached and that is unlikely to change in the future.
As mentioned, a lot of the security responsibility lies with the player to keep their details safe, secure and changing passwords regularly. Equally, Ladbrokes cannot be held responsible if you fail to adhere to their terms and conditions regarding wagering restrictions or timings on any free credit offered.
Finally, you must ensure your device meets with the compatibility requirements of the Ladbrokes app and website. If your system crashes, Ladbrokes cannot be held responsible for any loss of winnings – it is down to you to make sure the device meets the compatibility advice.
Ladbrokes Customer Service
It goes without saying that, if things do go wrong, you need to be assured of help and advice from Ladbrokes’ customer service team. Thankfully, Ladbrokes have invested heavily in their customer service staff and online help centre to resolve any issues long before they have the chance to escalate.
Ladbrokes’ Casino help centre is one of the most comprehensive you’re likely to find online covering a huge variety of topics from how to play guides to account and payment FAQs that are infinitely useful if you are struggling to get the system to work for you.
Should you need more assistance than the help centre can offer; you can rely on the expertise of the Ladbrokes’ customer service team via telephone, e-mail or Live Chat to resolve any problems you may encounter. Live Chat is easily the fastest way to speak to an agent and almost any issue can be resolved using the software.
However, if you encounter an issue with your account or payments – it is definitely best to speak to the team on the phone as they can take you through the appropriate data protection process before discussing sensitive information; many Live Chat agents will be hesitant to allow account access without speaking to the account holder.
Ladbrokes Casino in Summary
Ladbrokes Casino prides itself on the service it is able to give you, as the customer and works to make your time on their website a fun experience. Being able to gamble on football games and other sports adds to the overall experience of enjoying sports, it can make it even more exciting, so it is Ladbrokes Casino’s job to keep it fun.
This is exactly the service they offer to you at all times, so rest assured they can be trusted to help you have fun, and find success, and hopefully become a loyal returning customer who can trust their company.
Hopefully Ladbrokes can remedy the simplistic nature of their Casino app in the near future as it really is the only area in which they are lacking at present. Their rivals are streets ahead in terms of their mobile apps and Ladbrokes must react to avoid losing trade.